Archive for the ‘News’ Category


Thursday, September 7th, 2017

A training programme aimed at building the capacity of middle level staff in the Civil Service in Evidence-Informed Policy Making (EIPM), has been opened at the Civil Service Training Centre (CSTC) in Accra, yesterday.

Mrs Dei-Tumi (seated 2nd left), Mr Inusah (seated 2nd right) with the course participants and facilitators

EIPM is a development technique that seeks to equip policymakers with requisite skills to enable them use research evidence in policymaking. It attempts to feel the gap between policymakers and researchers.

EIPM is within the framework of the VakaYiko consortium, led by International Network for the Availability of Scientific Publications (inasp), of which Ghana Information Network for Knowledge Sharing (GINKS), Human Science Research Council (HSRC), Zimbabwe Evidence Informed Policy Network (ZeipNET) and Overseas Development Institute (ODI) are partners.

The 25 participants, who are attending the 10-day course, are drawn from Ministries, Departments and Agencies within the Public Service. The course, the second to be organized by GINKS, covers four broad areas— Introduction to Evidence-Informed Policymaking, a complete search strategy, assessing evidence and communicating evidence.

The Principal of the Civil Service Training Centre (CSTC), Mrs Dora Dei-Tumi, who opened the course, acknowledged that Civil Servants did not have enough knowledge on how to search for credible information and communicate it.

Hence, she said, the EIPM course would help participants to research and collect credible information that would inform policies submitted to cabinet. “The quality of information submitted to cabinet brings out the quality of policies the government of the day will formulate,” Mrs Dei-Tumi added.

She said the core function of the Civil Service was to provide policy option for government, adding that the CSTC was therefore taking advantage of GINKS’s support to train civil servants to be able to give information that speaks to the needs of government policies.

Mrs Dei-Tumi noted that the second batch of trainees was selected from the same institutions the first batch of trainees came from so that the two could transmit the knowledge gain to their subordinates.

The Executive Secretary of GINKS, Mr Ibrahim Inusah, said industry players would be invited to share their experiences with the course participants. He mentioned Dr Grace Bediako, former Government Statistician, Dr Nina Chachu, Secretary to Consortium of Academic and Research Libraries in Ghana (CARLIGH), who is also a Librarian at Aseshi University, Dr Naalamle Amissah, College of Basic and Applied Sciences (CBAS), University of Ghana and Prof. A. A. Alemna, Department of Information Studies, University of Ghana.

He said the course was structured in way that would make it easy for participants to better understand how to access, analyse and use research information.


Source: ISD (Jotie N. Sule)

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Training centre for civil service inaugurated

Thursday, September 7th, 2017

The occasion officially marked the successful completion of the project for institutional capacity development for the CSTC initiated by the civil service.

Speaking at the ceremony, the Minister of State at the Office of the President in-charge of Public Sector Reforms, Mr Alhassan Azong, said a challenge to public service in Ghana was the little attention given to performance management and safety standards.

He, therefore, entreated management of the CSTC to adopt high standards that would make the training centre a place of excellence.

“Our interest will be to ensure that the leadership and management of this centre, whose core function is to improve the functional efficiency and effectiveness of government employees at all levels, live up to expectation,” he said.

Mr Azong said the government, through the Ghana Shared Growth and Development Agenda, was committed to improving the capacity and efficiency of the public and civil service.

Japanese support

For his part, the Japanese Ambassador to Ghana, Mr Naoto Nikai, said the Japanese government was committed to improving the capacities of public and civil servants to facilitate policy formulation and economic development.

He commended the Office of the Head of Civil Service (OHCS) for the successful completion of their strategic projects to enhance the capacity of the CSTC.

Head of Civil Service

The Head of Civil Service, Nana Agyekum-Dwamena, said the role of the civil service was essential to the development of the country.

He said the civil service was in discussion with the Ministry of Finance to develop a framework that would ensure a reliable source of funding for the service, adding; “we shall do this through Parliament so that a training fund shall be instituted to train civil servants”.

In executing their monitoring and evaluation role, Mr Agyekum-Dwamena said the Civil Service had signed performance agreements with chief directors.

Training centre

In her address, Mrs Dora Dei-Tumi, the Principal of the CSTC, said the centre embarked on some strategic projects to make the training centre one of excellence and a citadel of knowledge in civil and public service training.

She commended the Japan International Cooperation Agency (JICA) for providing financial, logistical and technical support to the development of CSTC.

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10 Employees Trained to Enhance Civil Service Agency Capacity

Thursday, September 7th, 2017

Monrovia – As part of efforts aimed at developing dynamic change agents to strengthen institutional capacities for enhanced public service delivery, ten employees of the Civil Service Agency of Liberia (CSA) have completed two weeks of intensive training on Public Service Delivery Improvement (PSDI) in Ghana.

The Training, organized by Civil Service Training Center (CSTC Ghana) brought together thirty participants from the Civil and Public Service of Liberia, Sierra Leone and Ghana and was held May 8 to 19, 2017.

According to a CSA dispatch, the training sought to provide the necessary tools to reassess processes; augment skills and competencies of senior level civil servants, and enhance institutional capacity of the Civil Services in the participating countries for quality service delivery to their respective citizens.

The training amongst others deployed Business Process Reengineering, Project Management, Information Communication Technology, continuous improvement mechanisms and “Kaizen” in addressing the performance gap.

Claudius Broderick, Director for Career Development and Management at the Civil Service Agency, said participants got first-hand information from the workers at these two locations, especially so because experiences from these institutions were theoretically discussed in class prior to the visit.

“We actually got to see things for ourselves and delved deeper with relevant questions that helped us to better understand the BPR and Kaizen methods used to get them where they are today.

These additional knowledge and physical experiences inspired the participants to adopt them in daily operations at work to improve work processes,” he said.

He intimated “a unique feature of the training program is the practical applications of the processes in the form of case studies, which helped us to better understand the relevant modules presented.

Participants discovered that there is no one-best way to solve a problem and there is no problem unique to a particular organization.”

He explained “a similar institution elsewhere must have experienced the same or similar situation thus, the essence of seeking ‘Best Practices’ to help guide in instituting change or improvement from other institutions, either locally or internationally was emphasized.

Notwithstanding, it is prudent that in adopting these ‘Best Practices’, one must note that such should not be seen as ‘best practice’ until it has actually solved the problem at hand.”

For her part, Dr. Puchu Leona Bernard, Director-General of the Civil Service Agency expressed her gratitude and appreciation to the Head of Civil Service of Ghana, Civil Service Training Centre (CSTC) and the Japanese International Cooperation Agency (JICA) for conducting the Public Service Delivery Improvement (PSDI) training course.

“This is an invaluable support that will help transform our Country’s service delivery and improve public service systems. I am most certain participants from this significant training will use the knowledge and skills acquired during the training sessions to improve service delivery in our various Ministries, Departments, Commissions and Agencies”, she said.

Claudius Broderick was elected President of the First Class. Participants from Liberia included Denise Suah, Jacob Davies, Hannah Gweh, Augustine S. Banakor, Cynthia K. Andrews, Jemimah G. Flomo, Boimah A. Sonnie, Reginald Gaye and Rebecca Kaba.

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